Our Vision:

An end to chronic & episodic youth homeless

Our mission:

Supporting Simcoe County at-risk homeless youth with a safe caring place to grow

Guiding Principles:

All homeless persons have the right to shelter service regardless of political or religious beliefs. ethno-cultural background, (dis)ability, gender identity and/or sexual orientation.

The shelter will provide an atmosphere of dignity and respect for all shelter guests, and provide services in a non-judgmental manner.

The shelter will be sensitive to the ethno-specific, LGBTQ, and linguistic needs of guests. Staff will work to ensure guests have access to culturally appropriate interpreter services where available.

Gender identity is self-defined. Sometimes this may not correspond with a person’s physical appearance. Service providers need to accept gender identity as defined by the individual rather than by the perception of staff and/or other residents.

Shelter staff often have access to detailed and highly sensitive personal information about guests. Protecting the privacy and confidentiality of Youth Haven guests and their personal information is of the utmost importance.

All guests of Youth Haven will have access to safe, nutritious food.

The health and safety of guests, volunteers and staff is of the highest importance to Youth Haven. Training, policies, procedures and regular maintenance are intended to encourage, improve and maintain the health and safety of all people visiting, residing and working at Youth Haven.

Youth Haven will ensure that the youth will be provided with supports and activities to ensure that the school-related, recreation and treatment needs of youth are met on-site or through referral to community-based service

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